Grimes Municipal Water Department
Grimes Municipal Water Department

New Accounts

A new resident to Grimes or a resident moving from one location to another must fill out a utility application form to request service at an address on a specific date. Residential renters are asked to come into City Hall with a valid driver's license and a $100 security deposit.

Information required is name on the account, phone numbers, Social Security/ tax ID number, mailing address (if different from property location), and date you would like services to begin.

Payment Options

Payment options available are: Credit Cards, Automatic withdraw from checking account (ACH), check or money order mailed to 101 NE Harvey ST, Grimes Iowa 50111, or cash, check and money orders are accepted from 8 am to 5 pm Monday through Friday at City Hall.

The City also provides a drop box located in front of City Hall for after hours or weekends.

Automatic Payment: If you would like to have your water bill automatically deducted from your checking account each month, please fill out  this ACH form and return it to City Hall along with a VOIDED blank check.

Delinquent Accounts

Utility accounts are delinquent if payment is not received by the 20th of each month. A 1.5% penalty is added to each delinquent bill. Reminder notices will be mailed to all delinquent accounts within 7 working days after the bill becomes delinquent. Disconnect notices will be sent six days after the date that the reminder notice is sent. Such notices will be sent by regular mail and shall inform the customer of the nature of the delinquency and afford the customer the opportunity for a hearing prior to the discontinuance. The total bill, plus a $5.00 service charge for the expenses connected with the disconnect notice must be paid within five working days of the date of the disconnect notice or service will be terminated per order of the superintendent. If service is discontinued there will be a turn on fee of $25 during regular working hours defined as 8am - 3pm Monday through Friday, or $50 if not during regular working hours.

Rates*

 
 Water:            $7.23 per 1,000 gallons
 Sewer: $5.76 per 1,000 gallons
 Garbage and Recycling: 
$9.65 per month
 Meter Rent: $1.62 per month

 

 

 

 

Stormwater Management

Grimes Annual Report for NPDES MS4 Permit  (PDF) -  Period Covered: January 1, 2013 through December 31, 2013.
Appendix A  (PDF) - Social Media Updates
Appendix B  (PDF) - Telephone Hotline Activity
Appendix C  (PDF) - Iowa Stormwater Education Program
Appendix D  (PDF) - Stormwater Advisory Group Volunteer Lee Goldsmith
Appendix E  (PDF) - Adopt a Stream Program - Clean up
Appendix F  (PDF) - Stormwater Management Facility Maintenance Covenant & Permanent Easement Agreements
Appendix G  (PDF) - Pesticides & Fertilizer Management Program
Appendix H  (PDF) - Conferences / Training
Appendix  I  (PDF) - City Facilities BMP's
Appendix J (PDF) - City Building Inspector Enforcement Actions
Appendix K  (PDF) - Illicit Discharges
Appendix L  (PDF) - Stormwater Utility Fee Ordinance Amendment
Appendix M  (PDF) - Home Builder letters & Maps Regarding Stormwater Concerns in Platted Subdivisions
Appendix N  (PDF) - IDNR Audit of MS4 Permit
Appendix O  (PDF) - SE Main Street Reconstruction Project Communications

Stormwater Utility Fee

In order to comply with NPDES (National Pollution Discharge Elimination System) MS4 (Municipal Separate Storm Sewer System) permit requirements, the City must develop water quality regulations, stormwater quality monitoring with outfall inspection and sampling, stormwater programs, ordinances, master planning, watershed management, education, and public outreach.

Why is stormwater management necessary? - Stormwater Utility Questions & Answers (PDF)

Stormwater Fee Brochure (PDF)
Stormwater Utility Fees     Per Month
Undeveloped Properties                     - $0.00 
Single Family Dwelling   1 ERL        - $5.25
Duplex Dwelling   1 ERL        - $5.25
Townhome Dwelling   1 ERL        - $5.25
Mobile Home Dwelling  1/2 ERL      - $2.63
Apartment Dwelling  1/2 ERL      - $2.63
Non Residential Properties  1-40 ERL's - $5.25 per ERL 

ERL (Equivalent Residential Lot) is based on the total area for an average residential lot in the community. ERL shall be used as the basis for determining stormwater management fees. One ERL is equal to 10,000 square feet. 

The number of Equivalent Residential Lots (ERL) on non-residential properties shall be calculated by reference to the Polk and Dallas County records. Stormwater fee billing will begin upon water meter installation (if applicable). The maximum number of ERL's is capped at 40. 

 
   

 

 

 
 
   

 

 

 

 

 

 

 

 

 

 

 

 

 

 


 

 

2013 Annual Grimes Water Quality Report  (PDF)
2012 Annual Grimes Water Quality Report  (PDF)

2011 Annual Grimes Water Quality Report  (PDF)
2010 Annual Grimes Water Quality Report  (PDF)
2009 Annual Grimes Water Quality Report  (PDF)
2008 Annual Grimes Water Quality Report  (PDF)
 

 

* Rates shown are for residential customers. There is a 1,000 gallon minimum per month. Other charges may apply. For more information contact Kay Suhr at City Hall, 986-3036.

 

 

 

 

 

 


City Hall: 
515.986.3036
US Water:  515.986.3176
After Hours:  1.888.861.1921

US Water handles all water and sewer maintenance.

Emergency Services:
For water or sewer related emergencies, such as a broken water main, fire hydrant, water service line (between a water meter and the street), sewer backups (possibly caused by city infrastructure), or if you see water gushing from the middle of a street, please call our 24/7 hotline, 1.888.861.1921

Utility Billing Clerk:
Kay Suhr
515.986.3036
ksuhr@ci.grimes.ia.us